Is it really free to start?
Yes. Your public Hiring Health Score page, basic dashboard, and up to 10 submissions per month are free forever. No credit card required.
How do candidates submit feedback?
You get a unique Loopback link on signup. Paste it into your rejection emails. Candidates click it, answer 5 anonymous questions, and submit. Takes 2 minutes. No account needed.
What's included in Growth at £149/month?
Growth unlocks unlimited submissions, your full AI-powered insights suite, industry benchmarking, process analysis and bottleneck identification, score trend tracking, score badge embed, and priority support.
What does Scale add at £299/month?
Scale adds everything in Growth plus ATS integrations (when available), API access, compliance export (EU AI Act audit trail), a dedicated success manager, custom benchmarks, and advanced analytics and trends.
What's the difference between anonymous and identified submissions?
Anonymous submissions count toward your score but you never see who submitted them. Identified submissions also trigger a feedback request — the candidate shares their email to receive your structured assessment in return.
Do I need to change my ATS or hiring tools?
No. Your Loopback link works in any email client. Just paste it into your existing rejection email template.
Is this GDPR compliant?
Yes. Anonymous submissions store no personal data. Identified submissions require explicit consent. All data is stored on EU servers.